The TUM IT Support is your first point of contact for questions and problems related to the university's centralized IT services and applications. Here's how you can reach us:
- E-Mail: it-support@tum.de
- Telephone: +49.89.289.17123
- Local support: IT support personnel are located at facilities around the campus (in case you are required to present proof of identification when changing your password, for instance):
- Downtown Campus Munich: Karlstr. 45, 5th floor. Opening hours: Monday - Friday 9-17.
- Garching Campus: Boltzmannstr. 10, 85748 Garching b. München, room 10. Our opening hours vary, please contact us by phone or e-mail to fix a date.
- Weihenstephan Campus: ITW Helpdesk, Maximus-von-Imhof-Forum 3, Dachgeschoss, DGL 05. Opening hours
IT support at the departments
For department-specific questions, you can also contact the local IT support of your department.